Senior Software Developer (Dynamics)

Salary: £50000 - £60000

Term: Permanent

Location: On-site (Redruth, Cornwall)/Remote/Hybrid

Close date: 4/02/2022

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Are you a Dynamics Developer looking for a new, exciting opportunity?

We are working in partnership with Cornwall Council to enhance and improve the way that they are able to respond to and deal with customer enquiries and problems. We are currently implementing a new Customer Experience Platform (CXP) which is underpinned by Microsoft Dynamics 365 (D365). A lot of discovery work has been done so far and we are now starting to develop the platform using an agile delivery framework model, taking early opportunities to deliver value in tandem to developing and evolving the platform. Your involvement in this team will generate a more efficient process and improve the experience for our client’s customers (the residents of Cornwall) as well as employees.

As a part of this project, we are introducing a new resident portal (utilising Power Apps Portals), as well as a new back-office case management solution (utilising D365 Customer Engagement) for the contact centre. Alongside this we are also rolling out Power Virtual Agents and Dynamics Digital Messaging add-ons to provide an Omnichannel experience to residents when contacting the council.

We need someone who has the right attitude, will hit the ground running and be self-driven to pick things up. Also important is someone who can quickly build relationships with the team, particularly in the current totally remote environment. 

We already have a great blend of experienced Dynamics professionals, working with and alongside more ‘traditional’ software developers from different backgrounds, which makes for a great team. This multi-skilled team approach offers lots of opportunity to develop and learn from each other as we avoid creating silos of knowledge.

Why work for Headforwards?

We are a software development company with just under 100 people from 13 different countries and we like to have fun at work. We are agile with a very laid-back feel, a relatively flat structure and small self-organising teams of 2-7 people. There’s no pressure to work extra hours to churn out more and more code. At Headforwards, our culture and environment is dedicated to making people happy at work. We have lots of social activities and monthly learning sessions, talks and cross company communities of practice for various languages, tools and frameworks.

This is a place where you can make a difference, work in a small team start-up feel but benefit from the support of a larger community of developers and like-minded people. We work in teams dedicated to various clients and we work on global projects with cutting edge technologies, tools and techniques. We live in beautiful Cornwall, our offices are 5 miles from the beach but we also have a large collection of remote workers too!

In short, you will:

  • Help define solutions on D365 to solve specific business problems/need
  • Develop new capabilities and extend use cases on D365
  • Develop customer portals on D365
  • Provide integrations to various front-end and back-end systems
  • Work within an agile delivery framework to deliver iterative business value through the CXP platform
  • Have experience with Dynamics 365 Customer Engagement, Power Apps, Portals, Power Automate or a combination of the above.
  • Have experience with the programming languages associated with D365 development
  • Have experience of related Microsoft products, for example Azure, SharePoint and Power BI (these are advantageous but not essential)

Due to our timescales you must be eligible to work in the UK.

We recruit on a rolling basis and fill our vacancies as soon as we find people who fit our culture and meet the skills requirements. This means that whilst we have a closing date on all of our roles, we may offer the role to someone before the end date, so we recommend that you apply as soon as possible.

No recruitment agencies please.

If you want to know more about Headforwards we would be happy to start a conversation so please get in touch