People over process

People over process

People make or break a project, so getting the right people and helping them to be the best they can be, is an essential part of us doing great work for our clients.

Unlike many software developers, Headforwards is people-centric rather than process-orientated, placing a strong focus on finding the right people and helping them develop their skills.

The result is an environment that rewards creative, independent thinking, and Headforwards’ clients recognise the benefits this approach can bring to their projects.

Building open, honest relationships

Building open, honest relationships

Openness and honesty are the basis for all client work at Headforwards. Right from the off, both Headforwards teams and clients are included on instant messaging channels and deployment systems.

This creates complete transparency – so clients not only see what work is being done, they can react to it immediately with their thoughts and feedback.

Everyone in my team is equal, and they each bring important skills and knowledge to the table. In my role as a Scrum Master, I work with influence and competency, rather than authority and seniority.

Andy Roberts

Scrum Master

The right team for every job

The right team for every job

Headforwards builds its teams based on each job’s specific needs. That’s why an initial workshop with the client at the start of the relationship is key.

It’s an opportunity for clients to establish their exact requirements, so the team at Headforwards can estimate the project’s scope, and even make a start the very same day.

Our people are so much more than developers. Yes, they design and build, but they also test, deploy, and provide on-going support. It means they’re responsible and accountable for the full project lifecycle.

Getting the best out of people

Getting the best out of people

When people are assigned to a team at Headforwards, they’re not expected to hit the ground running. For a team to gel well enough to do great work it needs great coaching and strong, supportive relationships.

These relationships are at the heart of everything Headforwards does, and play a big part in the great service the company offers to its clients.

It’s important to get teams working together to be the best they can be. This can only happen if your people gel and build their own relationships before building one with a client.